Current Release: Version 2.0

Released on: January 24, 2024

Version 2.0 on January 24, 2024

In this release, we have addressed a total of 191 features and minor bug fixes. Below we gathered the highlights.

 

New Features:

  1. Revamped Ordering Flow Pages
    MealTrack is thrilled to introduce the updated ordering flow pages. Customers will now be greeted with a refreshed Login, Locations, Checkout, Gift Card, and Thank You page.Tenants now have the option to request a specific site background color, which will be displayed on the ordering flow pages, as shown in the images below*.

    *This is available upon request.

  2. Login Page

    Upon navigating to the Login screen, customers will be greeted with a sleek and modern design.

     

    Customers can easily switch from Log In to Sign Up by switching between the tabs above the form fields.

  3. Locations Page

    The Locations page can now be configured in a variety of ways, icons and other formatting capabilities have been added to the platform. These configurations are available upon request.

     

  4. Gift Cards Page

    The new and improved Gift Card page now allows an email with the purchased gift card is to be sent to the recipient on the delivery date selected at the time of filling out the Gift Card form.

  5. Checkout Page

    The Checkout Page has been significantly revamped. Customers will now encounter a sleek and modern design.


    Customers will have the ability to switch between Delivery and Pick-Up when checking out.


    Customers can easily switch to a different Pick-Up location when checking out.


    All delivery-related tasks can be managed from a single screen.

  6. The Ability to Manipulate the Cart During Checkout
    Tenants can now enable the ability for their customers to edit their carts once they have navigated to the Checkout page.

    Selecting the Edit button on the Order Summary dialog activates the quantity control buttons that allow customers to remove or add meals that equate to the number of meals on their order and only the recipes that have been added to the cart.


    There are two modes of cart editing that can be configured. Please contact our support representatives for more information.

  7. Thank You Page

    The Thank You page has been updated and can now be configured to display a range of elements such as text, links, and more.

     

New Ordering Flow Customizable Components

  1. Customizable Favicons
    Custom favicons can now be configured to display*

    *This is available upon request.

  2. Ordering Flow Banners
    We are actively working to enhance the configurability of our ordering flow, and we’re thrilled to introduce the new Banner component! Tenants can use it effortlessly for marketing promotions, or simply to aesthetically enhance their ordering flows*.

    *This is available upon request.

  3. Split Header, Cut-Off Timer, and Breadcrumb Ordering Flow Components
    Split headers can be used to subtly promote discounts or special offers. They allow tenants to display marketing promotions, social media links, or other copy. Beneath this, a second header can be configured to display a countdown timer for order placement, breadcrumbs for navigating the ordering process, or classic links like ‘Home’ or ‘My Account’*.

    The Split Header configured with the cut-off countdown timer.


    The Split Header configured with the ordering flow breadcrumbs.


    The Split Header configured with the classic navigation menu.

    *This is available upon request.

  4. Refactored Meal Labels on manage.mealtrack.com
    Meal labels have been redesigned and restyled. As shown in the images below, we have updated the appearance and formatting of 10×3 and 4×2 meal labels. The labels will now have various configurations that allow for the display of specific elements, such as the company logo, customer preparation instructions, linked preferences, recipe name, and macros*.

    Displayed above are the 4×2 meal labels.

    *This is available upon request.

  5. Skip Days on One-Time Orders
    We’ve introduced flexibility to one-time orders by giving tenants the option to let their customers skip days. In our previous release, we added the ability to configure multi- week one-time orders. Now, if customers have placed a multi-week order, they can use the new ‘Move’ feature to carry over skipped days to the following week. This ensures customers receive the number of days of service they’ve paid for, regardless of the days they skipped*.

    *This is available upon request.

Improvements

  1. Updated Recipe and Product Cards on My Meals
    With each release, our focus is on enhancing the cohesiveness of our entire application. In this latest version of MealTrack, we have made the recipe and product cards on the My Meals page identical to those customers interact with on ordering flows.
    Customizable recipes are fully supported and can be updated directly on the My Meals page. Additionally, meal compatibility symbols and other card elements are now also visible on the My Meals page.
  2. Performance Improvements with Regard to Menus throughout MealTrack
    The performance of the Set Menu page has been improved by introducing the automatic archival of old default meals. This enhancement is meant to significantly improve the loading speed of the menus throughout MealTrack*.

    *Those with recurring menus are not affected.

     

  3. Performance Improvements on the Orders Page in My Account
    Performance improvements have been made to the Orders page in My Account. Customers with a high number of orders will now experience better loading times when navigating to this page.

Bugs

  1. Order Calculation Fixes
    Small calculation fixes have been made throughout the MealTrack platform.

Release 13 on October 17, 2023

User Experience and Design Updates
Simplicity and ease of use are absolutely crucial for any business doing online transactions. We’ve made some significant UI/UX improvements across multiple portions of the platform, most of which your customers will interact with directly. These changes will help make the entire platform easier for you and your customers to use intuitively, like making it simpler for customers to change or add delivery or pickup locations to specific orders.

Specific Feature Updates:

Improvements to the Delivery Addresses/Pickup Location User Experience on manage.mealtrack.com

        1. Improvements have been made to the changing and adding of delivery addresses/pickup locations on customer orders and subscriptions on customer order detail pages
        2. The ability to set different pickup locations to individual meal days capability has been added
        3. Managing and editing delivery addresses and pickup locations can be done via one consolidated view on the Order Details page of individual orders

Improvements to the UX/UI of the Manage Discounts Page and the Implementation of New Discount Parameters

        1. Improvements to the UX/UI of the Manage Discounts page have been made and we have expanded the configurability of discount creations.
        2. Discounts can be set to only affect products, meals, subtotal, total or delivery costs.
        3. Automatic discounts can be configured to trigger on the front-end when a customer reaches a minimum or maximum day quantity, or a meals per day threshold.
        4. Surcharges and Returning Customer settings are now available and can be configured directly on the page
        5. Active coupons are to display by default upon navigating to the page

Visual Improvements to UX/UI Components throughout manage.mealtrack.com

        1. Small visual tweaks have been made to the input field components throughout manage.mealtrack.com in an effort to maintain a cohesive and consistent UI.

Improvements to the Display of Audit Trail Events

        1. MealTrack users can now view certain events in a more user-friendly and expanded format on the Audit Trail. This makes it easier to backtrack when necessary, particularly when other users or customers have taken certain actions.

Customer Account Portal Improvements
One of the things we set out to do with MealTrack was make it as straightforward as possible for your customers to manage their own account profiles, and we’ve made every effort to make the customer account portal as robust as we can. In this release, we’ve added some improvements to this part of the platform, helping to make it simpler for your customers to manage their information and preferences.

Specific Feature Updates:

Updates to the UX/UI of the Orders Page in Customer Account Portal

        1. We have made small visual updates to the Orders page (where customers can manage their order’s details, directly navigate to the My Meals page with a click of a button)
        2. We have added the Update Delivery option allowing customers to update their delivery method from Delivery to Pickup or vice-versa.
        3. Upon selecting the Update Delivery option, they have the option to: Select an existing address associated with their account Switch to Pick-Up and select a pickup location
        4. Note: Updating your delivery method will only affect the order and will not affect a customer’s upcoming orders. Customers may only update an address that pertains to the same delivery schedule.

Updates to the UX/UI of the Delivery Addresses Page in Customer Account Portal

        1. A UX/UI refactor has been done to the Delivery Address page (this is where customers can add/edit addresses associated with their account)

Updates to the UX/UI of the Subscriptions Page in Customer Account Portal

        1. Similar to the Orders page, we have made small visual improvements to the Manage Subscriptions page (this is where customers can manage and view their subscription/s)
        2. We have added the Update Delivery option allowing customers to update their delivery method from Delivery to Pickup or vice-versa
        3. Upon selecting the Update Delivery option, they have the option to: Select an existing address associated with their account Switch to Pick-Up and select a pickup location

Note: Updating your delivery method on the Manage Subscriptions page will affect their subscription and any renewal orders in the future. Customers may only update an address that pertains to the same delivery schedule.

Improved Copy Displayed on the Orders Page for Skipped Orders in Customer Accounts

        1. We have made improvements to the Orders page and implemented copy that informs customers about any skipped orders. This will provide customers with the latest status of their upcoming orders and avoid any confusion.

Order Flow Improvements
We’re always looking to make things as easy as possible for your customers to place orders. To help with that, we’ve added some optional features to the platform. You can now elect to offer your customers the choice to make a one-time purchase that is fulfilled across multiple weeks, added options for you to allow customers to change subscription cadences, added the option to configure order-related FAQs directly within the order flow, added the option to allow customers to remove meals during an order, and more.
Our order flow is now more customizable than ever, with fewer barriers between you and your customers.

Specific Feature Updates:

Ability to set multi-week one-time order periods

        1. Companies can now offer customers the option to place multi-week one-time orders

This is available upon request.

Flexible Subscription Periods when Ordering

        1. MealTrack companies can now offer their customers the option to subscribe to a variety of subscription periods.
        2. Customers can select the number of weeks in which they would like to receive meals and renew their subscriptions at their desired cadence via the day quantity selector on the ordering flow.

This is available upon request.

Configuring Order-Related Questions on the Ordering Flow

        1. MealTrack companies have the option to have order-related questions configured to the ordering flow process

This is available upon request.

Enabling Customers to Remove Meals During the Ordering Process

        1. MealTrack companies can now provide customers with the option to remove meal quantities via recipe cards if they no longer wish to commit to that number of meals after navigating to the recipe selection section.

This is available upon request.

 

Recipe Management Improvements
It’s easier than ever for you to manage your recipes and the way they’re displayed to your customers. For example, we’ve made it simpler to clone recipes, which can help you make changes to your menu much more rapidly. You can now also easily remove nutritional labels, our image uploader will now automatically resize your images, dramatically cutting down upload times and ensuring that your menu items look as appetizing as possible on your site.

Specific Feature Updates:

Improvements to Recipe Management Tool

        1. Improvements have been made to the recipe management tool on manage.mealtrack.com
        2. We have improved the functionality for copying recipes by retaining additional fields. This minimizes the need for double work when a user is creating new recipes with similar information.
        3. We have optimized the image uploader by automatically resizing images. This improvement allows for faster upload times and ensures that images are resized to the best quality for recipe cards on the front end.
        4. Nutritional Labels can now easily be removed

This release also comes with some bug fixes and other general tweaks and improvements to help keep everything running smoothly and displaying correctly. As always, if you encounter an issue with the platform, please let us know so we can address it as soon as possible!

That about covers the highlights for this update. At MealTrack, we don’t stop working to make the platform as good as it can possibly be. More updates will be coming in the future, with added features and improvements to stay on top of an industry that changes every week. Keep an eye out for what’s coming, and we’ll see you then!

Release 12 on April 12, 2023

  1. New Features

    1. Automatic Recipe Selection and Ingredient Replacement
      1. MealTrack is excited to unveil the new Automatic Recipe Selection feature*! Customers can now have recipes automatically selected for them based on their dietary restrictions, food allergies, and/or preferences. Automatic Recipe Selection can also be enabled for renewal orders, making recipe processing much more time efficient.

        Recipe cards can now display compatibility symbols to inform customers which recipes match their preferences, which have been modified, or which are not a match.

        Note: Customers can now open the Recipe Card Details dialog by selecting any part of the recipe card.

        Auto Selected Recipe Cards

        When customers navigate to recipe selection, recipes are automatically selected based on their dietary preferences. Customers can still manually select recipes of their choice suggested recipes have been cleared.

         

        Recipe Compatability Symbols - Good Match

        Recipes that do not conflict with a customer’s omissions or dislikes will display a “Good Match” symbol, which can be configured.

         

        Recipe Compatability Symbols - Swapped

        Recipes that have been modified to meet a customer’s preferences display another symbol—also configurable—to inform them that conflicting ingredients have been swapped or skipped.


        Recipe Compatability Symbols - Details Modal - Swapped

        When the “Swapped” symbol is selected, the card details dialog will appear and inform the customer which ingredients have been replaced and what they have been replaced with.


        Recipe Compatability Symbols - No Match

        Recipes that conflict with dietary preferences or restrictions will display a “No Match” symbol. This symbol is also configurable and informs customers that a recipe is not considered a match.

        Recipe Compatability Symbols - Details Modal - No Match*These features are available upon request

         

        1. Front-end Recipe Filtering
          1. In this release, companies can also benefit from the new Recipe Filtering feature*! The Recipe Filtering feature grants customers the ability to filter recipes based on various criteria such as Meal Types, Ingredients, and Dietary Lifestyles, making it easier than ever to find their perfect recipes when ordering.
            Recipe Filter

            Recipe filter options can be configured in many ways that best adhere to a company’s ordering flow.


            Sorting

            Sorting in alphabetical, pricing, or suggested recipes can be configured for Recipe and Product cards.

             

          2. Front-end Recipe Filtering
              1. Custom recipe symbols can now be configured and displayed on recipe cards*. This allows companies to categorize recipes in any way they see fit, making them easily recognizable to customers on the front end.
                Recipe Symbol Flags

                Companies can configure a variety of symbols to help your customers easily recognize recipes during the ordering process.

                *These features are available upon request

              2. Ability to Move Meal/Delivery Days on manage.mealtrack.com
                1. On the Order Details page, it is now possible to move meal/delivery days to a different delivery date.
                  Move Meal-Delivery Day

                  The dates on which a shipment or meal can be moved depend on the order’s delivery schedule (ship dates, not meal dates) and the subscription period. Dates that are past the cutoff cannot be moved.

                   

              3. New Front-end Grid Display of Recipe Cards
                1. We have added a new configuration for our recipe card display*! With this update, users can now choose to have recipe cards displayed in a single, large grid, regardless of their meal types making it easier to browse and compare multiple recipes at once.Recipes displaying in a big grid*These features are available upon request
              4. New Meal Bundle Chooser
                1. We have made improvements to the way Meal Bundles are configured, making it that much easier to provide customers with the plans that best fit their lifestyles.*Future improvements are yet to come. More details on this will be provided in a future release…
  2. Improvements

    1. Updated Dashboard Page
      By adding the Recent Activity table and the Order Creation and Customer Signups table to the Dashboard page, companies can now easily access real-time information on the latest orders and account creations.Updated Dashboard Screen
    2. Visual Improvements to manage.mealtrack.com
      Minor adjustments have been made to the grids throughout manage.mealtrack.com.

    3. Improvements to Mobile Screens on manage.mealtrack.com
      Three major screens (Dashboard, Customer Details, and Order Details) on manage.mealtrack.com have been adjusted to improve mobile interaction.

    4. Styling Improvements to Mobile Recipe Cards
      The recipe cards have been updated with styling improvements to enhance their mobile responsiveness.

    5. Improvements to Automated Reports sent via Email
      We have modified the automation process for sending reports via email so that reports are not sent if there isn’t any data generated at the time. However, companies can still choose to receive reports with no available data if they prefer.

  3. Fixed Issues

    1. Style Fixes and Performance Enhancements to the Front-end Ordering Flow
      1. Fixes were made to the Cart Summary to ensure that it accurately displays updated selections.
      2. Fixes have been made to the recipe card’s text alignment, formatting, and height.
      3. Improvements have been made to recipe loading and performance.
      4. The alignment and width of the Recipe Type buttons have been adjusted.

Release 11 on January 18, 2023

  1. New Features

    1. New Password Security Requirements
      1. Accounts on manage.mealtrack.com and on the front end will enforce stricter password requirements in an effort of tightening customer and user security.

        It is to be expected that new password requirements will not apply to existing users and customers. They will only be prompted to meet the requirements once they reset or update their passwords.

        Users and front-end customers will have to adhere to the following password requirements*:

        1. At least three of the following:
          1. one uppercase letter
          2. one lowercase letter
          3. one number
          4. one special character: !@#$%^&*
        2. Cannot include your name
        3. Cannot be a common password

          *The minimum number of characters can be configured upon request, but should not be set to fewer than 6 characters.

    2. SendGrid x MealTrack Integration
      1. MealTrack’s latest integration with the Email Service provider SendGrid provides companies with an overall improved email experience. The new integration will allow company users to see the sent statuses of email communication sent to their customers*.
        The list of possible statuses a company user may see are: Opened, Delivered, Bounced, Deferred, Dropped, and Processed

By navigating to a customer’s profile and selecting the Communications tab, a user will be able to come across a dialog like this one. Sent statuses will only be visible once companies have migrated to SendGrid.

*The migration from ElasticEmail to SendGrid will require companies to provide MealTrack with DNS information. Companies should expect to be hearing soon from a Customer Success Rep for more information regarding this feature.

 

  1. Login Page

    The new and improved manage.mealtrack.com login page!

    Users may continue to sign in with their existing login credentials. Functionality throughout the site continues to operate the same way it previously did and users should not see a difference in performance.

  2. Sidebar Navigation Menu

    The sidebar navigation menu has been updated to display all of the pages on manage.mealtrack.com in a more organized view

  3. The Dashboard page

    The restyled Dashboard page now displays quick links as buttons with icons that can be utilized for an efficient reference to navigate to the frequently visited pages throughout manage.mealtrack.com

  4. Other Mentionable Revamped Pages

    Throughout the rest of manage.mealtrack.com, elements like tables, buttons, text fonts, and colors have been updated to showcase a sense of styling consistency. Below are only a few pages that showcase the revamped styling

  • Upcoming and Recent Orders now display on the Orders Page

 

Upcoming weeks will now display on the Orders page in Customer Accounts. This will allow customers to start selecting meals for upcoming weeks before their subscriptions renew* (Customers will only be able to select their meals for upcoming weeks when a menu has been set for those weeks).

*The number of upcoming weeks visible can be configured upon request. Companies should expect to be hearing soon from a Customer Success Rep for more information regarding this feature.

  • Order Requirements are now Applicable on Subscription Update Flows

Order Requirements configured on an ordering flow level will also be applicable when customers edit their subscriptions in their Customer Accounts.

  • Improvements to Payment Screens on Mobile Devices

    Payment screens on mobile views are now larger, making them easier for customers to use on the front end when checking out.

  • Minor Styling Updates on Ordering and My Meals

    Improved alignment of text and pictures have been applied to Recipe & Product Cards on Ordering and My Meals pages.

Release 10 on November 30, 2022

  1. New Features

    1. Apple Pay x Stripe Integration

      1. Companies that use Stripe as their payment provider can now offer their customers the option to use Apple Pay at checkout.

    2. Scheduled SMS and Email Communications
      1. Emails and Text Messages can now be sent to customers at a configurable and scheduled cadence on the Manage Communications Templates page.

        By selecting the Add button on the Manage Communications Templates page, a user will have the ability to create a scheduled communication template.*


        Users can edit the configured scheduled communication templates in the Edit Schedule dialog seen in the image above.

        *For further details about this new feature feel free to contact us at any time.

  2. Improvements

    1. Visual updates to MealTrack’s ordering flow
      Order flow has received a facelift! Images below capture the revamped areas of MealTrack’s configurable ordering front end.
      These are all configurable settings that are available upon request.

      1. Recipe & Product Cards

        Desktop view of recipe cards configured in the revamped Slider setting.


        The “See More” dialog for recipe cards has received a sleeker design. Nutritional Facts can easily be rendered upon entering them on manage.mealtrack.com.


        Mobile view of recipe cards.


        Mobile view of the “See More” dialog (General Information tab).


        Mobile view of the “See More” dialog (Nutrition tab).


        Product Cards displaying in a slider on desktop. Prices now display on the top left corner of all cards (including Meal Type and Recipe Cards).

      2. Recipe Type Configurable Display

        Recipe types can now display as cards on the front end. Images may also be configured if desired.


        The classic button setting for Recipe types can now display Recipe Type descriptions in tooltips.

      3. Improved Meal Subscription Cards

        Meal Subscription cards have also received an updated look, they look similar to recipe and product cards as a way for us to implement and support design consistency throughout the front end. Cards can also display in a “Details Overlay” setting which can be seen in the image attached under Thursday.


        Meal Subscription cards in mobile view.


        “See More” dialog displaying on mobile.

      4. Omissions

        Ingredient omissions or dislikes can be configured to display separately by categories. Customers will be able to collapse and expand categories and view the number of dislikes selected.


        Omissions displaying on mobile.

    2. Usability Improvements on the Manage Postal Codes page
      Adding and editing postal codes will now be an easier task with the recent updates implemented on the Manage Postal Codes page.

      By selecting the new +Add Postal Code button a new row will be created on the Postal Codes table which allows users to easily enter all the applicable and required fields while in-line editing.


      Bulk changes can now be done in an easier and user-friendlier manner.

Release 9 on September 19, 2022

  1. New Features
    1. Ability for reports to be sent directly to clients via email
      1. MealTrack.com will now have the ability to send scheduled emails with selected reports attached so that MealTrack users can easily have access without needing to log in.
    2. All-new Future Orders Capability on My Meals
      1. Customers will have the opportunity to navigate into menu options for the weeks to come and pre-select meals of their choice
        1. Customers will only be charged for their pre-selected meals once their subscription renews into that future week
        2. This feature is only accessible to customers who have existing subscription plans
        3.  This feature must be turned on for customers to have access to create future orders within their Customer Accounts
        4. Improvements made to the week-to-week navigation tool on the My Meals page
    3. New Styling and Functionality updates implemented in the ‘Create Next Order’ pop-up on Mealtrack.com
      1. The “create next order” pop-up window has received a new look! MealTrack users will have the ability to easily select multiple weeks and create several orders by selecting the all-new “Backfill” option. In addition, MealTrack users will be able to create future orders on behalf of their customers within the same pop-up window.*
    4. Pick-up Locations can now have different pick-up dates
      1. Pick-up Locations can now be set with different delivery schedules as opposed to your standard delivery days. Previously this functionality only existed for delivery orders*
    5. Improvements made to Customer Password Security and Customer Account Creation
      1. Upon clicking on the link provided in the password recovery email, customers will be redirected to the newly styled “Reset Password” page*
      2. Passwords will require 6 or more characters*
      3. Additionally, Mealtrack users will have the option to send new and existing customers a ‘set password’ email through the Customer Dashboard page or create a password on the customer’s behalf*
      4. Mealtrack users will have the ability to login as a customer on the Customer Dashboard page. This will allow customer service users to access a customer’s profile and act on their behalf if requested or required*

        *Please contact us for more information about this feature.

  2. Improvements
    1. Improvements made to the Delivery Address information pop-up on the Checkout page
      1. The address pop-up window will now auto-fill any address that is saved to a customer’s browser which in turn will save time during checkout
  3. Fixed Issues (Bugs)
    1. Speed Enhancements
      1. Performance improvements regarding loading time in various areas throughout MealTrack

Release 8 on August 18, 2022

  1. New Features
    1.  New Subscription Update Flow Features
      1. Subscription updates are now configurable (similar to how we configure Order flows). The following concepts are available for configuration into the update flow:
        1. Order Requirements*
        2. Recipe Type (dietary lifestyle)*
        3. Meal Size*
        4. Omissions*
      2. You can now make updates to the following information within their Subscription (if configured on KMS):
        1. Recipe Type
        2. Meal Size
        3. Omissions
      3. Meal size and recipe type changes can optionally clear cart contents to enforce a singular selection of each concept, if desired.
    2. New Communication Features (Email & SMS/Text)
      1. Customers can receive a formatted email upon:
        1. Selecting or removing recipes on My Meals page*
        2. Canceling a subscription*
        3. An administrator on KMS cancelling a subscription*
      2. If you’re looking for previous Email communications in the customer dashboard, you will find the tab has been re-labeled ‘Communications’ to better align with our increasing ability to communicate via text as well.
      3. Sent SMS text messages will now display on the Communications tab (as suggested above)
      4. Changes to customer’s Communication Preferences will now be displayed on the audit trail.
    3. New Configurable Features
      1. The Order Flow cart is now highly configurable, with the ability to customize text and other contents. It can be altered on a per-flow or per-program basis to best reflect the information most useful to your customers as they check out.
      2. Orderflows that feature the ‘Meal Size’ chooser will now have the option to leave meal-types unfiltered by allowing the user to select an ‘All’ option.*
      3. A brand-new ‘Billing Information’ page now exists within a customer’s account.
      4. The ‘Orders’ page now contains a detailed invoice for each customer order.
      5. Subscription customers selecting meals via ‘My Meals’ can enjoy a tabbed display for navigating larger menus, if desired. This feature will allow more real-estate to be given to individual meal types (such as dinner) and allow customers to easily navigate to other meal types using tabs on the side (or along the top for mobile users).*This feature is available upon request. Please contact us for more information.
  2. Other Improvements
    1. Products display in the “Order Details” section of Orders Page
    2. Styling Updates to Recipe Cards and Checkout page
    3. Performance improvements throughout the system
    4. Display Notes and Cancellation Reason on ‘Order Details Report’ & ‘Subscription Cancellation Report’ on Mealtrack

Release 7 on June 20, 2022

  1. New Features
    1. The All-New Profile Page
      1. Customers will have the ability to navigate to a brand-new Profile page within customer account and have the option to update their profile information. In addition, the current Dashboard page will no longer be visible as part of this release, however, the same information will be available within the new pages added to the Customer Account.
    2. The All-New Subscriptions Page*
      1. Customers will have the ability to navigate to a brand-new Subscriptions page within their customer account and make changes to their subscriptions.
      2. As part of this release, customers will have the ability to update the days of the week, number of meals, and the products they are subscribed to by navigating through the “Subscription Update Flow” experience (similar to Order Flow).
    3. Creation of Future Orders on My Meals*
      1. Customers will have the ability to create “Future Orders” on the My Meals page within their customer account. Future Orders will allow customers to select meals and products for weeks in the future. Future Orders will not be considered active orders until they are renewed into.
    4. New SMS Feature**
      1. The all-new SMS feature on manage.mealtrack.com will grant MealTrack clients access to send customers text messages for purposes such as Delivery Reminders, Order Confirmations, Subscription Updates, etc.

    *This feature is available upon request. Please contact us for more information.
    **Only US numbers are supported at this time.

  2. Improvements
    1. Updates to the Order Confirmation & Renewal Order Confirmation email templates
      1. Order Confirmation and Renewal Order Emails have received a new look!
      2. Configurations have been added to display Product pricing
    2. Styling Updates to buttons & fonts throughout Mealtrack.com
    3. More Styling Updates on Custom Subscription Cards
  3. Fixed Issues (Bugs)
    1. Fixed Safari Logo Display issue on the Locations Page in Order Flow

Release 5 & 6 on May 4, 2022

  1. Key Features
    1. My Meals Order Requirement controls
      1. MealTrack clients will have ability to limit customers from updating or changing their meal quantities on the My Meals page
      2. MealTrack clients will have ability to limit their customers from adding or removing days on the My Meals page
    2. Ability for a company to remove discount codes on Mealtrack.com
      1. Customer Service users will now have the ability to remove coupon discounts on the Order Details page
    3. The all-new Order History page
      1. Customers will have the ability to navigate to a brand-new Order History page within customer account. They will have the ability to navigate between multiple subscriptions/orders and navigate directly to the My Meals page to select their meals!
    4. The all-new Skip Days page
      1. Customers will have the ability to navigate to a brand-new Skip Days page within customer account. The Skip Days page will adhere to skip day cut off hours configured on MealTrack.com. In addition, a MealTrack client will be able to view customer skipped and un-skipped days on the Audit Trail on the Customer Dashboard page and on Customer Notes in the Order Details page
  2. Improvements
    1. Updates to the Order Confirmation & Renewal Order Confirmation email templates
      1. Order Confirmation and Renewal Order Emails have received a new look!
      2. Configurations have been added to display Product pricing
    2. Styling Updates to buttons & fonts throughout Mealtrack.com
    3. Improved ease of use navigating between weeks on the My Meals page
      1. Improved experience of the My Meals page when navigating between weeks
    4. Styling Updates on the Custom Subscription Cards
      1. Subscription Cards on Order Flow have received an updated look!
      2. Configurations have been added to display Description lines and the “See More” button and modal
    5. Improve the usability of the Un-Process Button on the Process Recipes page
      1. An “Are You Sure” modal will now display upon selecting the “Un-Process” button on the Process Recipes page to avoid un-processing recipes by accident
  3. Fixed Issues (Bugs)
    1. My Meals: Page does not load when there are no orders
      1. Display a message informing customers when they have no orders to display on the My Meals page as opposed to displaying an empty skeleton
    2. Fixed Configuration for link of the Order Now button’s Destination on the Customer Account
    3. Fixed display issues on “Order Summary”

Release 3 & 4 on October 13, 2021

  1. New Configurable Features
    1. Experience Improvements to the New Modular Ordering Flows
      1. Slider vs. Grid View: The ability to configure the way a Recipe Card displays on an ordering flow
        • Slider View
        • Grid View
        • Ability to pin the date to the top of the order when selecting recipes
        • Ability to scroll in recipe card for nutritional label image
        • Delivery Zones: The ability to define delivery patterns differently based on geography
    2. Program Based Location & Sequencing: The ability to configure the sequence of how locations are displayed and to be based on a specific program.
    3. Email Customization: The ability to send customized emails for customers that have not placed an upcoming order and customers who have not selected meals for their current orders. This is helpful for when customers forget to choose their meals or place an order!
  2. Kitchen Management System Updates
    1. Process Recipe Improvements: There have been improvements made to the processing recipes function that you can opt-in to!
    2. Favorite Recipes: The ability to favorite a customer’s recipe and allow it to default to their assigned meals if available.
  3. What to look forward to in the rest of 2021:
    1. Re-vamp of the My Account
    2. User Ability to Resume Abandoned Carts
    3. Improvements and Additions to Email Communications
    4. Ability to Configure Customer Restrictions for My Meals
    5. Limited Meal Customization Capabilities

Release 1 & 2 on June 14, 2021

    1. New Configurable Features
      1. The Modular Order Flow feature allows you to set up the order flow for your programs in the way that works best for you. By using the Order Flow Builder, you can mix and match questions about recipes, meals, days, and more! Here are some examples:
      2. Subscription Renewal Confirmation Email – This will automatically send emails to customers when their subscriptions renew.
      3. Login with Facebook – This lets your customers create and access their accounts with Facebook. This reduces the number of actions a site visitor needs to take in order to become your customer!
      4. My Meals Page – This provides a convenient place for your customers to quickly view or change their orders.
      5. Delivery Zones – For those of you managing delivery schedules, Delivery Zones will help you quickly plan the most efficient routes for your drivers, based on your customers’ locations.
      6. Company Branding – This allows you to quickly and easily make updates to your branding—colors, font, text size settings, and more—whenever you want.
      7. PayPal* – This lets you accept payments through PayPal.
        *This is only available for our clients that use Authorize.net.
      8. Introducing the Apple Pay Beta*! – If you are interested in participating in a Beta test for accepting payments through Apple Pay, please contact us!
        *This is only available for our clients that use Authorize.net.
    2. New Kitchen Management System Feature & Improvement
      1. Gift Card Redemption Feature – Existing gift cards can now be added on the Invoice tab of a customer’s account.
      2. Time Zone Improvement – Most critical information is now adjusted to the user’s local time zone.
    3. New MealTrack 2 Feature Improvements
      1. Order History Details Displays – Order Histories on your customers’ “My Account” page now show all applicable order details for each order.
      2. Register/Login Page – These two pages have been combined into a single page.