New Discount and Surcharge Settings
We've enhanced our discount and surcharge capabilities to allow customized settings based on pickup location, meal type, payment type, or recipe type—providing more flexibility in pricing strategies.
To configure these new parameters, you can navigate to the Manage Discounts and Surcharges page, create a new discount or surcharge, and select the Payment Methods, Recipe Types, Locations, and/or Meal Types
As part of our ongoing expansion of communication templates and schedulable audiences, we've introduced two new options: a "Blank" communication template and a "No Orders Placed" template.
The Blank template provides a flexible canvas for any type of message your team needs to send. When combined with the [audience] parameter, you can target customers who have placed orders during your chosen timeframe.
The "No Orders Placed" template lets you connect with customers who have created accounts but haven't placed their first order. It's the perfect way to remind them about your delicious food waiting for them!
We've made several improvements to the recipe customization experience. Most notably, we've reduced the number of clicks needed for customers to select their customizations, creating a more streamlined experience. We've also made the term "customizations" configurable, so you can change it to better match your business terminology.
The Audit Trail now records all customer account login events, whether initiated on behalf of customers, you or your team.
We've enhanced our recipe auto-selection system to be more intelligent about meal assignments. The system now considers previously selected meals and only assigns duplicate recipes after all other compatible options have been exhausted.
Additionally, an empty cart message can be configured with copy that could be utilized to help guide customers through their selection process or incentivize them to add delicious meals.
Subscription management has been enhanced to provide a better user experience. When customers modify their subscriptions in My Account, they will now be prompted to pay any outstanding balance that results from changes applied to upcoming orders.
Performance fixes have been made throughout Order Flow and My Account.
